Performance reviews are no fun. Whether they’re annual reviews with a manager or 360 peer reviews, they’re unwelcome aspects of any job. Although 360 reviews seem like they would be the perfect complements to standard annual reviews, they have the potential to wreak havoc on morale, productivity and...read more

In times when every penny counts, there is more demand on training managers to “prove” that training has paid off. Most organizations follow Kirkpatrick’s 4 Levels of Evaluation: The immediate feedback: The smiley sheets at the end of the training program where participants respond to questions on...read more

Last week I shared my favorite feedback management blog posts that fell outside the Top 25 Most Popular Posts of 2011. After crunching the analysis for most read articles, most shared and clicked posts, I've narrowed down our 476+ posts to just the Top 25.Please share your thoughts below on any...read more

If you are in human resources, then you know that being more than half way through a year means that employee evaluations are soon to begin. Employee evaluations, especially 360 feedback forms, are a great way to gauge employee performance. It allows a manager to be able to see how their employee's...read more

For many managers and owners, figuring out how to evaluate staff performance can be a very challenging task. Depending on the size of the business and how closely workers interact with their managers on a daily basis, staff evaluations can make for an uncomfortable work environment. However, if...read more

In an earlier post, we discussed the value of finding employee evaluation software to make performance reviews more comfortable for both parties. While a manager's unbiased thoughts are the center of employee reviews, there is another very strong opinion that can contribute to this conversation: the...read more

For service-based organizations such as cable companies, internet providers and phone companies, keeping your existing customers happy is crucial to keeping those monthly payments coming. Because many service-based organizations require customers to sign annual contracts, it's important to track...read more

There are dozens of reasons someone should pick an survey software solution with the ability to score survey responses: training evaluations, work performance assessment forms, customer satisfaction surveys, etc. Many organizations use surveys to generate leads surveys. If you are using surveys as a...read more

Not many of us enjoy our annual job performance reviews. Unfortunately, the time of year is upon most of us when we sit down with supervisors and review our work from the past year. There are some things managers can do to make employment review forms more energizing for both your employees and...read more

When you first start a survey program, whether it's a job evaluation and employee review form, an internal customer service survey or a public opinion poll, you have a lot of decisions to make. You need to select a survey method, survey system, sample size... And you have yet to write a question....read more