Teacher Evaluation Forms

Surveys are used for academic purposes all the time. You probably jump to thinking about surveys being used for teacher evaluation forms and end of course evaluation surveys. However, teachers will build quizzes using online survey polling software tools. Using a quiz creator tool actually saves time because all the formatting and scoring are done for you, unlike traditional paper based test and quizzes.

The adoption of technology in classrooms has been growing. Teachers and professors know that they are competing for the attention of their students. Using technology to facilitate quizzes and tests gives teachers more time for planning by decreasing the time they spend creating quizzes, formatting them and grading. And because technology is becoming more and more present in the classrooms, your classroom may already have computers in it for students to take the quiz. Depending on your teaching style, creating take home quizzes that are basically polls online work too.

I remember when I was in school, professors would always complain that transferring grades from paper to their grading system took a long time. Not only was that a pain for professors, but as a student, I wanted to see my grades as soon as possible. With the added web polling or survey software benefit of being able to automatically send out emails updating students on their quiz scores. To me, that seems like one more reason to switch to online quizzes. If you're using web poll or survey software, instead of having to transfer grades form paper to computer, you need to just export quiz scores and import them to the grading system.

Not all your online poll software uses have to be for quizzes, however. I mentioned before teachers are competing for student's attention with technology becoming more prevalent in the classroom. Why not make a poll and use it during your next lecture? Opinion polls keep the classroom engaged and help to make your point.

The point? Don't pigeon hole education survey questionnaires to only being for sampling student evaluations and course evaluation surveys. They have many other applications to the entire education process.

Most students these days have seen an education survey or completed a course evaluation or teacher evaluation form after a class, but are universities paying attention to what the results of the survey data collection means?

Tuitions have skyrocketed, suggesting student satisfaction levels should have increased as well. Are universities aware of how poor classrooms, faculty, staff and administration ratings can truly effect the return on the student, and more likely, the parents' investment? Perhaps universities should consider this part of their own investment.

Universities should use academic surveys and course evaluations as indicators to estimate the likelihood students will talk about their school in a good light, suggest their school to a friend and even... the likelihood of future donations as alumnus. Schools can literally calculate the possible ROI of education surveys. Here's an education survey example:

A private institution of 2,000 students with an average tuition is $20,000 roughly equates to a $40,000,000 business. Why risk the losing the potential for even more down the line with a poor university student experience survey that student believe will never be acted on? How much would you pay to protect that size business and make it part of your organizational culture?

Survey email alerts, also commonly referred to as triggered email alerts, are a must-have feature for online survey software. Why? So you can respond to customer or employee feedback from HR questionnaires to product evaluation to customer service surveys. Yesterday, I wrote a post on tips for listening to feedback. Timeliness in closing the feedback loop should be a priority for organizations looking to improve how they respond and implement changes in reaction to comments.


A common form for feedback collection is web based surveys. So it should be no surprise when I say you need to have email alerts triggered to quickly respond to customer questionnaire or employee survey responses. Not every survey needs triggered alerts and you don't always need them for every respondent, so Cvent's Web Survey tool gives you three options for survey email alerts:

1. Alerts at the question level. If a client responds to a customer satisfaction survey saying they are very dissatisfied with your product or states they are unlikely to renew their contract, it may be appropriate to set a task for their account manager to follow up. Follow up as soon as possible. I find the sooner you can follow up with someone, show them that you're listening and want to resolve any issues, the easier it will be to win them back. The longer a customer has to think about a problem and stew about the pain it's caused, the bigger deal it's going to be later - possibly a deal breaker.

2. Alerts based on survey score. Many people use online surveys as a lead generation tool, for many of those users scoring leads to help the sales team prioritize follow up is important. In cases like this, you may decide you want to receive an email alert when someone scores over a specified number on the survey to ensure the team is following up with the hottest leads. The same idea could be used for educational surveys where you may want to know when a professor receives below a certain score on teacher evaluations completed by students.

3. Alerts for a completed survey response. There will be cases where you want to know when someone completes your survey and how they responded. Be careful with this, when you have a large survey sample, you don't want to be receiving emails every minute to let you know someone completed the survey.

With Cvent, surveyors have the opportunity to send the survey alert to five people and include a custom message in the alert. If you're using survey question level alerts, you can have different alerts be sent to different people as well. Meaning, if you want your customer care team to know when someone gives good feedback on a call they had, but the sales team to know when someone is unlikely to renew, you can set the alerts up that way.

Sign up for a product demonstration to learn more about Cvent Web Survey software features.