Are Forward-to-a-Friend Referrals a Gimmick?

People argue about the value of a Viral Forward-to-a-Friend feature many email marketing and email survey tools have. Take this DMNews article. One of the email experts think forward-to-a-friend is a gimmick for email marketing tools to say they're viral. On the other side of the fence is the...read more

Best Methods When Conducting a Business Satisfaction Survey

If you are a small or medium-sized business, customer satisfaction survey results can be invaluable to your growth and viability. All businesses need to know what they are doing right in order to gain new customers and increase revenue. When conducting a business survey of your customers, there are...read more

Sample Online Surveys: Think Outside the Boring, Blank Survey Template

We often get survey emails in our inboxes: retail surveys about a purchase we made online, restaurant questionnaires asking about dining experiences, hotel guest survey forms about a recent stay, we even get the B2B market research surveys looking to measure client satisfaction and customer loyalty....read more

Tips for Powerpoint Survey Reports

Once upon a time, the creating formal survey reports that were printed and often very lengthy was the norm. However, with the help of office suites (word processing, spreadsheet applications, and presentation software) survey research report creation has been streamlined and a lot of the extra,...read more

Validate Response Using Online Survey Software From A Survey Company

When working on questionnaire design, some people worry about using open text boxes because there's no way to ensure the answers are entered in the format you need them. Take this survey question example, assume the survey project requires anonymous answers:Would you like someone to follow up with...read more

Use Charts and Graphs to Tell the Story in Your Next Survey Report

Data is boring. No one wants to read through long survey reports to try to glean bits of information. Perhaps this is why so often findings from online survey research goes unread and undiscussed - causing organizations to fail to act on their data collection results. As a surveyor you need to dig...read more

See Your Online Survey Data The Way You Need

Being able to get a comprehensive view of your survey research results in useful reports to share throughout your organization is a critical part of most survey programs. Sometimes being able to manipulate the survey data to see the various views can be quite a task. With Cvent Web Survey software...read more

Respond To Survey Feedback Quickly With Triggered Survey Email Alerts

Survey email alerts, also commonly referred to as triggered email alerts, are a must-have feature for online survey software. Why? So you can respond to customer or employee feedback from HR questionnaires to product evaluation to customer service surveys. Yesterday, I wrote a post on tips for...read more

Tips For Reminder Survey Invitations

Boosting survey response rates is a major concern for a lot of surveyors. With the help of online survey tools, increasing response rates is easier than with paper survey methods. Why? Because it's easier to know who responded to an online email invitation than a mailer, so you know who to send a...read more

81% Of Surveyors Share Results - Who Do You Share Survey Results With?

The most important part of any research project is sharing the findings, it doesn't matter whether it's a research report, qualitative research or survey questionnaires. Even in high school and college, a lot of research projects ended with some kind of presentation so each person or group could...read more
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