Test Before You Send

After you’ve crafted what you think is a perfect survey, there’s one more thing you need to do before you send the masses – Test! This is the last and most important step before your survey goes live. It’s a good idea for someone (or a few colleagues) to double check the survey and look for any...read more

Saying Thank You

Which way did he go? This is an excellent question and one that is useful for guiding survey design. Where we elect to send people after they complete our survey is a matter that should not be taken lightly. In this case I believe it is important that we finish strong. In the Cvent online survey...read more

The 411 on Survey Chapters

Survey Chapters allow you to organize related questions and pages into designated units or blocks that add more structure to your questionnaire. Instead of forcing respondents to go through page after page of random questions, survey authors can group like questions, so the survey flows better. The...read more

New Feature Spotlight: Event & Survey Integration

With our New Release slated for November 2013, we are excited to announce a tighter integration of our Web Survey and Event Management software! With this release, those who use Cvent Event Management to manage their event registration and Cvent Web Surveys to collect event-related feedback will now...read more

New Release Feature: Chapter Looping

We introduced chapters in our last major release, pages of questions that help to provide organization and hierarchical structure to a survey. That was the first step to being able to provide question and section looping. Looping allows respondents to iterate through the same chapter multiple times,...read more

What Was Missing at Content Marketing World (And 5 Content Suggestions)

What was missing from this week's Content Marketing World?  Data and Feedback Collection! I don't mean that they didn't collect feedback from attendees. They had a survey for every session in their mobile app. They incentived attendees to complete the surveys by gamifying them. Attendees were...read more

Books Aren't the Only Thing with Chapters

Books are not the only things that have chapters. The current version of the Cvent online survey platform allows survey designers to group common core questions into a single chapter. Surveys can have multiple chapters such as screening questions (e.g., demographics or firm statistics), brand...read more

Top 7 Ways to Improve Your Survey Response Rates

Web surveys are a great way to gather customer and employee feedback and market research if they are crafted properly. However, a challenge that many companies face is getting high enough response rates to guarantee the data collected and reported on is accurate and trustworthy. Here are a few tips...read more

The 411 on Dynamic Scoring

With the new Web Survey release in April, we added dynamic scoring. Through the use of chapters (grouped questions with common attributes), survey authors can dynamically score respondent’s answers. In most cases, dynamic scoring can be used for knowledge based testing at schools and universities as...read more

Welcome to the Show

“Welcome to the show!” so the ringmaster said. We could also say welcome to the survey, and that would be the function of the welcome page in the Cvent online survey platform. The platform allows the researcher to create not only an invitation, but also a welcome and a thank you page. How...read more
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