by June 15, 2012
Cvent is adding new features and enhancements tonight, Friday,
June 15, to improve your user experience. View the
list of features and enhancements that are coming out with the
June 2012 release. During this process, Cvent will be unavailable
starting at 9:00 PM US ET and ending around 5:00 AM
US ET...read more
by April 2, 2012
Vicki L. James over at Loyalty Hound is the doting mother of two
kittens and a recently enrolled member of a customer loyalty
program at one of her area pet stores. Why then, was she so
disgruntled to receive a personalized mailer from said pet store
with savings claiming to be "just for her"? The...read more
by February 24, 2012
My name is Jonathan Wilson and I am a Product Consultant supporting
the Web Survey tool. The Open Ended - Comment Box question can be
one of the most effective means of collecting respondent
feedback. However, analyzing these comments can often be an
overwhelming process for survey authors,...read more
by January 23, 2012
All it takes is one trip to the mall during the holiday season for
me to realize that my patience level has decreased substantially. I
catch myself tapping my shoe, looking at my watch or, more
recently, firing up a game of Words with Friends. I can see the
front of the line but no matter how many...read more
by January 12, 2012
When online surveys came on the scene for the first time in 1999,
there was initial hesitation. Was online really going to replace
phone and mail surveys? As online has become the norm over the last
decade, we've learned there's still a place for multi-mode feedback
collection. In fact, with social...read more
by January 12, 2012
Almost three years ago, I wrote an article on how to analyze
open-ended questions faster with a quick excel trick. It is still a
very popular post, and I answer a lot of questions every month
(particularly on Step 2!) about how to do it affectively. The main
reason it's so popular is because...read more
by January 12, 2012
Technology is making it easier than ever to expand into new markets
and collaborate across cultures. With clients in over 50 countries,
we understand the need to want to collect feedback in multiple
languages. As such, we added the ability to conduct surveys in
languages other than English to the...read more
by December 28, 2011
Last week I shared my favorite feedback management blog posts that
fell outside the Top 25 Most Popular Posts of 2011. After crunching
the analysis for most read articles, most shared and clicked posts,
I've narrowed down our 476+ posts to just the Top 25.Please share
your thoughts below on any...read more
by December 21, 2011
Tis the season for looking back and looking forward, makes you feel
a bit like Janus, the Roman deity of beginnings and transitions.
Thinking back over the course of the year one phrase seemed to
capture lion’s share of the headlines…“Big Data.” All things mobile
were in the public eye as well. What...read more
by November 23, 2011
My name is Jason Davis and I am a Product Consultant supporting the
Web Survey tool. This month, we released an eBook: Harness the
Conversation—Business In Today's Social World. One section of the
eBook focuses on becoming a learning organization. In order to
create a lasting success, your...read more
