Survey Company

Validate Response Using Online Survey Software From A Survey Company

Thursday, July 23, 2009 by Sherrie Mersdorf
When working on questionnaire design, some people worry about using open text boxes because there's no way to ensure the answers are entered in the format you need them. Take this survey question example, assume the survey project requires anonymous answers:

Would you like someone to follow up with you about your answers to on this questionnaire?

If someone says yes, you should have follow up questions asking for name, phone number and email address so your team can follow up effectively. But how do you ensure someone enters a complete email address or that the phone number format is consistent? That's where response validation comes in.

Cvent's survey building software allows surveyors to define the format of the open text box one line questions in the question creation process. In the case of a phone number, this prevents you from having to reformat all the phone numbers.

Online Survey Question Response Format Validation

By defining your question format you save yourself time when it comes time complete your data analysis. If you're ready for that step now, check out these tips for how to analyze survey data from open ended questions.

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