Survey Analysis

Planning your Online Market Research Study

Sunday, November 15, 2009 by Kelli Kelley
When you plan your online market research study, you still need to remember the standard steps for any market research project, plus some online specific tasks:

1. Identify the target audience
2. Write a detailed questionnaire
3. Design an online survey using an internet research software tool
4. Set the time frame for the study (including the time frame for data analysis)
5. Determine how survey results will be used and how to analyze survey data
6. Decide the honorarium for participants and how it will be paid

Most of these tasks are familiar to any market researcher, but online web surveys do require a bit more planning. For example, how much to pay the respondents and the method for payment. Typically, research study participants are paid for their time, and for in-person studies it is a simple matter to give them cash or a check.But electronic surveys are online and immediate, and the payment can be as well. Consider paying the participants online through a service like PayPal. Payment can be made after results have been verified to ensure that pranksters are not paid for fraudulent answers. Online surveys are often a cost-savings because you can pay participants less than you might for an in-person interview.

The time frame for an online study is, as discussed previously, often shorter because of the immediacy of the results. Keep this in mind but be sure to give yourself enough time to analyze survey responses.

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