Staff Opinion Survey

If your human resources department conducts job satisfaction surveys, employee performance reviews, or staff opinion feedback forms chances are they've thought about implementing exit interviews or perhaps they already have. Exit interviews are an excellent way to gather honest feedback about what the organization is doing well and what it needs to improve. A major benefit of conducting exit interviews is that human resource managers rarely receive frank, honest feedback from employees.

While some exit interviews are face-to-face meetings, we're seeing the use of electronic or online questionnaires more and more. It's important to always respect a departing employee's right to decline an employee questionnaire, but using anonymous web surveys can encourage more employees to participate. After all, there's not much in it for a departing employee besides potential risks.

Here are some example survey questions to get you started developing an online questionnaire:


If your organization does not conduct HR surveys, some employees may question why their feedback is suddenly being requested or how the organization plans to use it. These are valid concerns. I want to stress the importance of having a HR survey program in place to continually assess the strengths and weaknesses of the organization. Implementing an online survey program to conduct any range of staff surveys is a good idea for any organization. We've talked about the benefits of conducting HR surveys in the past. After all, your employees are your biggest asset.