20 Most Popular Posts of 2012

While we highlight the most popular posts from a given month in our newsletter, one of my favorite activities is to look back and see what posts were the most popular overall each year. Keeping with tradition, here's a look back across the 20 most popular posts of 2012!   Customer Loyalty Month: 25...read more

Measuring Purchase Influence

Measuring influence is a common practice in both consumer and B2B marketing research. Understanding the dynamics of the purchase process is critical to both effective messaging as well as the overall design of your sales programs. With that said from the perspective of questionnaire creation there...read more

Revisited: Executive Summary Report Writing Tips

Last Friday, National Tell a Story Day, inspired this month's Throwback Thrusday because survey reports and analysis is just that: Telling a Good (Compelling) Story. Whenever you tell a story, you have to start by setting the stage. The same is true with research reports whether you're working on...read more

Level I Evaluations: Items Selection and Piloting

In the last blog on Level 1 Evalations, we looked at different scales that can be used in creating a survey. Here let us consider some of the characteristics the items on the scales need to have so that the respondents can answer the survey effectively. “Items” means the “questions” or “statements”...read more

25 Most Popular Survey Posts of 2011

Last week I shared my favorite feedback management blog posts that fell outside the Top 25 Most Popular Posts of 2011. After crunching the analysis for most read articles, most shared and clicked posts, I've narrowed down our 476+ posts to just the Top 25.Please share your thoughts below on any...read more

Using Surveys for Requirements Elicitation

On occasion I get out of the cage and get involved with some good old-fashioned training. In this case, the class was an essentials course for business analysis. BA work is less about crunching numbers and more about supporting the success of enterprise-level projects. Not all business analysis work...read more

Developing your Research Skills

I recently came across a blog that suggested marketing was an area where a practitioner could be self-taught and be quite successful. In fact the author posits that self-taught marketers can actually be better than classically-educated marketers. The same line of reasoning can be applied to those in...read more

How to Automatically Create CEU Completion Certificates

Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young. ~ Henry Ford Education is lifelong process! Just because we are finished with school doesn’t mean the learning stops. No matter our profession, many of us have to complete Continuing Education Units...read more

Assessments: A Survey Meets a Test

When is a survey like a test? The answer to that question lies in your overall intentions for collecting data. Typical marketing surveys can look very much like the tests used in school – both have multiple questions and numerous categories for each question. With this in mind, the Cvent online...read more

Address Book Sampling: Improve Customer Relationships

Proving to be a relational online survey provider, Cvent continues to further itself from basic survey providers by adding additional features over the weekend. Thanks to the development of the new Address Book Sampling, survey author’s can now conduct an advanced search based on a contact’s last...read more
The Rise of the Smart Phone: Are you Leverging Mobile? 10 Tips for Mobile-Friendly Survey Creation