In New York, the Department of Education takes a proactive approach to making improvements to the city's school system with an annual school survey that asks teachers, parents and students between grades 6 and 12 to evaluate the school environment and how well the school is facilitating learning...read more

For academic departments across the country, one question always persists: how can we make our course offerings better for our students? In order to consistently provide educational materials in a comfortable and productive environment, using course evaluation forms can be one of the most effective...read more

Studies have shown that higher education students respond better to web surveys than other population groups. Researchers in Hungary recently tested the effectiveness of web surveys for determining students’ mental health and health behavior. According to Ilona Balajti of the University of Decrecen...read more

Multiple select question types is one of the most commonly used items in survey questionnaires. But like any question type, there are several online survey best practices that go along with the multiple select (or Select all that apply) question type. • Always include a None option as an exclusive...read more

In our last discussion, we learned about why surveying students is important to colleges and universities. To some degree universities are similar to businesses, keeping students happy is just as important as quality customer service.Using the Likert Scale to Collect Feedback While you can create...read more

After a course is over, do you follow up with students? Ask their opinion of the class six months later, a year later, two years later? Most of the time, the answer is no. The most we do is conduct a course evaluation survey at the end of the term. Typically, these teacher evaluation forms ask...read more

Surveys are used for academic purposes all the time. You probably jump to thinking about surveys being used for teacher evaluation forms and end of course evaluation surveys. However, teachers will build quizzes using online survey polling software tools. Using a quiz creator tool actually saves...read more

Survey email alerts, also commonly referred to as triggered email alerts, are a must-have feature for online survey software. Why? So you can respond to customer or employee feedback from HR questionnaires to product evaluation to customer service surveys. Yesterday, I wrote a post on tips for...read more