The Open-Ended Possibilities of Survey Text Analysis

Surveys are powerful research tools for collecting feedback. When crafted correctly, they illuminate valuable firsthand insights that would not have otherwise been discovered. Whether your organization uses surveys to measure customer satisfaction, gauge employee engagement or conduct training more

20 Most Popular Posts of 2012

While we highlight the most popular posts from a given month in our newsletter, one of my favorite activities is to look back and see what posts were the most popular overall each year. Keeping with tradition, here's a look back across the 20 most popular posts of 2012!   Customer Loyalty Month: more

25 Most Popular Survey Posts of 2011

Last week I shared my favorite feedback management blog posts that fell outside the Top 25 Most Popular Posts of 2011. After crunching the analysis for most read articles, most shared and clicked posts, I've narrowed down our 476+ posts to just the Top 25.Please share your thoughts below on more

Tracking Your Training

Employee training programs can be quite expensive. From paying for someone to lead training workshops and activities to paying for your employees' time, it's important to track the program's success. While you may not be able to understand the full value of your employee training program until more

Build a Better Teaching Staff

We've talked about academic surveys to improve curriculums but haven't given as much attention to understanding teacher needs. In a world where education budget cuts are a harsh reality, finding out what your school can do to provide better resources and growth opportunities for teachers more

Easy Employee Training Evaluations with a Question Library

In an earlier post, we discussed conducting survey research to improve your organization's employee training program. At Cvent, the question library includes over 80 existing HR and employee training survey questions to simplify creating survey questionnaires. Rather than create all of your more

Think before you survey!

Surveys are an invaluable tool for researching the community attitudes, employee concerns, product needs, customer loyalty and priorities held by different groups or target audiences.  Designing a questionnaire and collecting survey responses from a sample allows us to draw a profile of the group more
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