Having worked for many companies in my career thus far, I am always curious to see how senior management responds when employee attrition sky rockets. Do they understand it is because there is a general sense of unhappiness among their employees? Do they think the employees who are leaving are just...read more

Although most companies enjoy a unique culture, the drivers of employee satisfaction – satisfiers and dissatisfiers – are relatively constant from industry to indstry and company to company. The problems within an organization will generally fall within standard topics. Only the results will dffer,...read more

If you’re an upper-level manager, you’re familiar with employee performance evaluations. You’ve likely done your share of regular employee evaluations as you worked your way through the ranks. Along the way, you’ve also evaluated the mid-level managers who work for you. Chances are you assess them...read more

When is an employee most likely to be most honest? When their opinions will carry no consequences for their everyday routines – when they are departing their current position. While we regularly discuss conducting employee satisfaction surveys, it's equally important to gather feedback from your...read more

From small businesses to major corporate headquarters, most offices rely on a team of employees to handle administrative duties such as answering phones, making copies, arranging travel schedules and a variety of other daily responsibilities. These are some of the most important members of the...read more

Contact management filtering and the use of advanced filters to reach certain contacts and contact groups when sending out your survey are critical. Filtering is just as essential when you analyze survey reports.Let's consider a technology company with over 200 employees as an example. The company...read more

If sitting down to start writing employee surveys means you’re staring at a blank screen with no idea where to start, start with some sample employee survey questions. Don’t worry, you’re not plagiarizing. You’re drawing from a useful resource: employee morale survey samples that will help you do a...read more

Once you decide it's time to measure employee morale via a web survey, how do you know which questions to ask? Try looking at sample employee opinion satisfaction surveys. These employee survey samples are tested and proven, and can determine which types of survey questions to ask to get the...read more

There are several critical areas to be surveyed when doing an employee satisfaction survey: Working Conditions; Training; Supervision; Job Satisfaction; Company Pride; Compensation and Benefits; Advancement; Communications; Work Relations; and Top Management. Your organization may identify and add...read more

When you first start a survey program, whether it's a job evaluation and employee review form, an internal customer service survey or a public opinion poll, you have a lot of decisions to make. You need to select a survey method, survey system, sample size... And you have yet to write a question....read more