Make a Survey That Stands Out From the Crowd

According to a recent Business Insider article, “American adults are invited to take surveys 7 billion times each year, with 24% of respondents indicating they were asked to take part in more surveys this year than in previous years.”Customer surveys are an excellent tool to gauge satisfaction more

To Brand or Not to Brand (Your Survey)

To brand or not to brand is the question. Market researchers face this with every survey they release. Should they design the survey with corporate approved colors and logos or should they go plain Jane and avoid the design elements? There are good reasons for both. The advent of online more

Oh No, What Do I Test

Setting up a market test is by no means a difficult task, but it does require foresight and patience. In the direct or database marketing worlds, we might test offer, copy, medium (e.g. postcard vs. letter), subject lines, response rates and so forth. In online marketing research, several more

5 Best Practices for Designing Mobile Surveys

When online surveys came on the scene for the first time in 1999, there was initial hesitation. Was online really going to replace phone and mail surveys? As online has become the norm over the last decade, we've learned there's still a place for multi-mode feedback collection. In fact, with more

Survey Panel Design: Is Beauty Skin Deep?

Is beauty really skin deep? The phrase ‘skin’ in terms of survey panels refers to the look and feel of the panel. It is closely related to the concept of user experience in website design.Online survey and panel platform providers such as Cvent offer several templates for creating surveys. more

Surveys Without a Goal Won't Hit the Target

What is a survey without a goal? In these ‘must have it yesterday’ times it is all too easy to lose sight of why we are conducting research. This is the double-edge sword that we work in. Having an online survey platform, and access to potential respondents through online panels, can more

Coming Soon: New Features & Enhancements to Cvent

Cvent is excited to announce our upcoming July 2011 release! Guided by the suggestions and feedback of our clients, this release includes great new features for our web survey and enterprise feedback management solution, online registration and event management software, and the Cvent more

ABC: Always be Checking

In the sales world, the acronym ABC stands for Always Be Closing or doing what is needed to close the sale. I propose for survey researchers that ABC takes on a slightly different meaning. In this case Always Be Checking. The advent of online survey tools has made it easy to create and push out more

Every Picture Tells a Story

Far too often we as survey researchers rely on static tables for displaying the data we collect. Tables are not bad, when used in moderation, but have you ever read a report that was nothing more than a series of tables? Talk about cognitive overload. What’s the alternative you say? The more

Increase Response Rate by Further Legitimizing Your Survey

The average response rate for an external online survey is around 10-15%. With the increase of web-based communication, it is harder and harder to convince respondents that your survey is the one that is worth their time. This is a not a futile battle, however. With the Cvent software system, more
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