Like most survey software companies, our online software has a welcome page for each survey. While having the welcome page is a great place to introduce your web survey project, sometimes you want to be able to hide it. As of last Friday, you can!
Here's why it matters from a survey respondent experiences:
Here's why it matters from a survey respondent experiences:
• Your side of the story: You've spent a lot of time creating your customer survey and following survey tips and best practices. You're not conducting an anonymous survey so you have a welcome page and then an identity confirmation to collect First and Last Name and email address with another chance to introduce your survey on this page.
• Survey respondent's side: The survey respondent is routed to the online survey's welcome page. They read it and click next. The survey respondent reads your description again, enters in their info and clicks next. Now they're in the survey and can respond to your questions.
It's really not a big deal it takes them an extra page to get to the questions, but it is a little annoying. Now, you can deactivate the welcome page and have respondents automatically routed to the identity confirmation page or to the first page of the survey if you're conducting an anonymous online survey questionnaire.• Survey respondent's side: The survey respondent is routed to the online survey's welcome page. They read it and click next. The survey respondent reads your description again, enters in their info and clicks next. Now they're in the survey and can respond to your questions.
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