Online Survey Methods

Continuing Education and Training Surveys

Thursday, October 22, 2009 by Nat Estes
Incentives with surveys are often used to increase response rates.  Well, do you handle internal trainings? Is your organization involved with continuing education courses? Use online surveys to gather information on those attendees: What is their satisfaction with the training course or training instructor, what kind of courses would they like to see, etc.

Then, let those attendees know how important that information is to your work by giving the certificate of completetion only after they have finished the survey (by the way, with Cvent Web Surveys software that can be automatically done for you). Survey incentives can work both ways - as a gift for the respondent OR a gift for the survey creator (which in this case is incredibly high response rates!).

Don't inundate survey respondents with too many questions though. After all, they may have just paid for a class, seminar, or workshop. Get your data quickly and easily and let them be on their way. They'll appreciate it.

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