by September 19, 2011
Having the opportunity to teach undergraduate marketing students
has given me pause to reflect on the nature of the research
industry as a whole, and my personal practices as well. One of
those practices that has provided great fodder for discussion is
the use of blind surveys.Panels are critical to...read more
by March 20, 2011
I was recently dining at a restaurant with a drop box in the foyer
for comment cards. It seemed this restaurant did it
right: integrating comment cards as part of their customer
experience and soliciting feedback from customers when the
experience is fresh in their minds. Being that there were...read more
by July 16, 2010
We announced last week that we're adding new features and
enhnacements to the Cvent Suite, including the online survey
software. During this process, Cvent will be unavailable starting
at 9:00 PM US ET and should be complete on or before 4:00 AM US ET
on Saturday, July 17. Last Friday, we shared a...read more
by June 22, 2010
When a person or group of people decide to take the leap and create
a new business, product or service, there can be a lot of
uncertainties: will they have enough capital? Is there a big enough
customer base? How will they market their goods or services? Every
entrepreneur has at his or her...read more
by May 19, 2010
If you play a roll in events at your organization, you know how
much work goes in to putting on a successful event - from
conference to seminar to breakfast. You also know that people
expect this year's event to blow away last years event, and next
year's event to blow away this year's event. It's a...read more
by April 20, 2010
Wouldn't it be nice, as a CEO or a member of senior management, to
be able to hear employee feedback right from the horse's mouth?
When feedback gets passed up the chain, it often gets skewed so the
person passing it on doesn't look bad. Think about it, would you
want to tell your boss that your...read more
by March 12, 2010
It is imperative to use some sort of feedback technique to better
understand how satisfied your customers are and what changes, if
any, need to be made. Without knowing this valuable information,
you could be losing customers because you simply did not take the
time to collect client...read more
by February 18, 2010
78% of consumers have switched to a competitor's site due to poor
web performance during peak times. According to a new Gomez survey,
88% of website users are less likely to return to a poor performing
site. This means once you lose them, there's a good chance they're
gone forever. Ouch. All because...read more
by January 29, 2010
In response to client feedback and suggestions, and as part of our
ongoing commitment to be the most comprehensive event management,
marketing and web survey solution, we have exciting new features
coming tonight. In order to update the application, Cvent will be
unavailable starting at 9:00 PM US...read more
by January 28, 2010
Use Cvent’s Document Library to upload documents that you want your
audience to download or reference during the survey process.
Any document in your document library can also be placed
within any email correspondence. Simply host your document with the
Document Library of your Cvent Web Surveys...read more
