Top 15 Blog Posts of 2013

I can’t believe 2013 is almost over! There are so many great blogs that we’ve posted over the past 12 months, that I wanted to keep up with tradition and give all of our readers a recap of the most popular blog posts of 2013! Enjoy! Samples at Random Sometimes being random is exactly what your...read more

Q & A from The Voice of the Customer: From Feedback to Action Webinar

Last week, we hosted a webinar with Senior Research Analyst from Aberdeen Group, Aly Pinder, and Global Client Experience Senior Program Manager from Cornerstone OnDemand, Jen Maldonado. We had TONS of great questions. We've gone through the all questions and answered them here. If you missed the...read more

Ozzy Osbourne's Advice for Questionnaire Design

In one of Ozzy Osbourne’s songs he uses the phrase “going forward in reverse.” Little did the singer know that his lyrics would also apply to survey research, specifically to the area of questionnaire design.  One of the key concerns facing researchers today is data quality. It is all too easy for...read more

Revisited: Additional Comments are a Survey MUST

Just like the 2009 Mountain Dew Throwback campaign, I'm bringing back the sentiments from this post: Offering An Additional Comment Section Is An Online Survey Must Have additional comments, concerns, ways for us to improve? Let us know! Seems super simple to add this example survey question to any...read more

5 Best Practices for Designing Mobile Surveys

When online surveys came on the scene for the first time in 1999, there was initial hesitation. Was online really going to replace phone and mail surveys? As online has become the norm over the last decade, we've learned there's still a place for multi-mode feedback collection. In fact, with social...read more

25 Most Popular Survey Posts of 2011

Last week I shared my favorite feedback management blog posts that fell outside the Top 25 Most Popular Posts of 2011. After crunching the analysis for most read articles, most shared and clicked posts, I've narrowed down our 476+ posts to just the Top 25.Please share your thoughts below on any...read more

My Top 15 Favorite Web Survey Blog Posts of 2011

Today, I started going through the Web Survey blog analytics to see which of our articles were the most popular. We wrote and published a staggering 476 posts so far in 2011! Next week I'll be sharing the Top 25 Most Popular Posts of 2011. However, some of my favorites just didn't make the cut this...read more

Top 10 Articles to Help Grow Your Small Business

Thinking back to college, some of my favorite places to visit in Blacksburg were small businesses. In fact, in college, I worked for a small business. I was employee #3 at Accounting by Alice. We managed the books for a lot of the small business in town. And while Cvent is no longer a small...read more

Survey Best Practices: One Size Does Not Fit All

Marketers and business owners can find advice about creating surveys all over the internet. There are countless things to consider before actually creating the survey and myriad best practices. But companies are as unique as the people who head them. Even companies in the same industry could have...read more

The World is Not Flat: Conducing Multi-Language Surveys

As Thomas Friedman taught us, The World Is Not Flat. We operate in a global economy. As such, we’re often required to field surveys in multiple languages. Creating surveys in languages other than English is not a new Cvent feature. In fact, Cvent Web Survey users have been able to do this for a few...read more
Crimes in Design Webinar
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