by March 28, 2013
The concept of a New York minute can be applied to market research.
For those who do not know a New York minute is an instant, which is
infinitely shorter than the 60-second minute you and I work with.
In the current haze of cloud-based thinking, we can apply this
short attention span metric via the...read more
by January 7, 2013
While we highlight the most popular posts from a given month in our
newsletter, one of my favorite activities is to look back and see
what posts were the most popular overall each year. Keeping with
tradition, here's a look back across the 20 most popular posts of
2012! Customer Loyalty Month: 25...read more
by November 8, 2012
Long-time users of Facebook have seen a lot of changes to the
social networking website over the years, from status updates to
timelines. But there's one Facebook feature that can help you
develop your customer relationships instead of checking up on old
flames: Facebook Sponsored Stories. Ernan...read more
by March 29, 2012
It's that time of the year again. Allergy season? March madness?
Yes, those too, but more importantly it's time for the Best Places
to Work survey results to come out! Some believe that getting on
lists from publications like AdAge or Washingtonian is about
frivolous self-promotion and is a waste of...read more
by December 21, 2011
Today, I started going through the Web Survey blog analytics to see
which of our articles were the most popular. We wrote and published
a staggering 476 posts so far in 2011! Next week I'll be sharing
the Top 25 Most Popular Posts of 2011. However, some of my
favorites just didn't make the cut this...read more
by December 8, 2011
There is a constant battle between survey authors and respondents,
well okay, maybe it’s more of a tug of war. As a survey author
myself, I am tempted to add that one final question, but the
respondent in me says I don’t really have the time to answer your
30 minute survey. Finding the balance...read more
by October 12, 2011
I happened across this TedTalk today from 2005: Richard St. John's
8 Secrets to Success. I've never met anyone who didn't want to know
the secrets to success so I thought I'd share Richard's secrets:
Passion, Work, Good, Focus, Push, Serve, Ideas and Persist. My
personal favorite secret to success...read more
by August 3, 2011
The Cvent Graphics library has just been given a Miss Congeniality
style makeover. Not only has the library been renamed, now the
Media Library, but it can now accept both audio and flash files!
The ability to add both audio and flash files to questions and
emails has opened up an entirely new...read more
by June 24, 2011
Public opinion polls have been a part of the research landscape for
decades. The advent of online survey technology has streamlined the
process, but in no way has diminished the need for these highly
focused surveys. If anything, the move toward social media has
opened up a new realm for our voice...read more
by November 30, 2010
The advent of the Internet and its voracious need for content has
shifted my ideas on survey research in many ways. First, is its use
as a survey deployment tool. As such the Internet cannot be beat,
and has replaced mail, phone, paper, and in-person surveys as the
primary data collection tool. As a...read more
