Philosophers & Market Researches, One in the Same? Dancing in the Consumer's Shoes

Just who we are is a question that has been asked by philosophers since time immemorial. Market research professionals are no different than those wise men from ancient Greece in this regard. Our task is to create an understanding of the consumer’s mind in which we can shape our brand positioning...read more

Taking a Random Walk

It has been said many times that randomness is next to godliness in the world of experimental design. I would extend this thinking to the structured world of survey research as well. In this post we will look at two methods for incorporating randomness into your online survey design. Cvent offers...read more

20 Most Popular Posts of 2012

While we highlight the most popular posts from a given month in our newsletter, one of my favorite activities is to look back and see what posts were the most popular overall each year. Keeping with tradition, here's a look back across the 20 most popular posts of 2012!   Customer Loyalty Month: 25...read more

How Well Do You Know Your Customers?

How much do you know about your customers? I mean do you really know them? At the heart of consumer market research lays a wealth of attitude data that is seldom tapped into. Leading marketers have taken the time to delve into this pool because they realize that attitudes precede behavior. How we...read more

Data 4 x 4

I recently taught a session of introduction to quantitative methods. The students brought up several excellent questions including a series on data types. There is no way of escaping at least a cursory chat on data types if you are involved in either consumer or B2B market research. The...read more

Reducing Multicollinearity in Survey Data

Recently we examined the nature of correlation. If you are involved in consumer or B2B marketing research then sooner or later you will examine the nature of the relationship between multiple variables. In quantitative research, correlation analysis seeks to assess the linear relationship between...read more

True or False: An Alternative to Likert Scale Survey Questions

As we have seen over the course of this blog and those by other writers, there is always more than one way to ask a question. Some of these methods are easier on the part of the survey respondent, while others although a bit more complicated yield richer results for our survey data analysis. When we...read more

Would You Agree?

How do you measure agreement? Measuring agreement is one of the most commonly employed practices in the realm of consumer and B2B market research. The questions at hand could be focused on agreement with a product concept, agreement with the main tenets in an advertisement, or to what degree a...read more

Capturing Lifestyle Information

Ah the sweet life…marketers in the entertainment, culinary and travel industries do their job with vigilance to remind us what the good life really is. In order to do this effectively, the researchers that support these marketers need to embrace lifestyle questions in our consumer surveys. Hard core...read more

Measuring Differences in Group Means: ANOVA

Surveys are effective at data collection method. However, insights develop after the fact and arise from our stistical survey analysis. One of those techniques currently on my favored list is the tried and true analysis of variance (ANOVA).If we are collecting metric data on our surveys, perhaps in...read more
The Rise of the Smart Phone: Are you Leverging Mobile? 10 Tips for Mobile-Friendly Survey Creation