Job Satisfaction Survey

Do you worry that your employees only show up to the office for a paycheck? If you're a non-profit, having employees with this mindset can be dangerous to the vitality of your agency. People often join non-profits for reasons much greater than the money, so it may be more difficult to detect what will maintain and bolster job satisfaction. Job satisfaction surveys can be a great way to gauge the health of your agency's morale, and help you to address potential issues now -- instead of paying for them later.

What exactly is a job satisfaction survey? It's much more than simply asking if employees are happy with their salary. Questions should include topics such as whether employees think sufficient training is available to improve their performance; what level of confidence employees have with internal departments such as Human Resources; and employees' feelings on how the agency is promoting its mission. Be sure to include open-ended questions when applicable. They will generate ideas for changes and give your employees a forum to discuss their concerns.

A job satisfaction survey should be more than asking, "What needs fixing?" Ask your employees what brightens their day at work and what makes them proud of their contributions toward their agency's mission.

Sometimes the answers you obtain from your job satisfaction survey may not be easy to swallow. However, content employees are an absolute necessity to continue your agency's mission.