In the last blog, we considered Level II Evaluations, which focus on measuring the gain in knowledge after training. This can be done through pre and post training tests. We can also assess this by comparing the results of participants who have been through training to those who have not been...read more

This week I read a few discussion boards that were discussing the differences between observations and perceptions and it got me thinking about how these two ideas apply in the classroom.  As a trainer, you are often asked to provide assessments(your perceptions) of staff’s ability to do perform....read more

Performance reviews are no fun. Whether they’re annual reviews with a manager or 360 peer reviews, they’re unwelcome aspects of any job. Although 360 reviews seem like they would be the perfect complements to standard annual reviews, they have the potential to wreak havoc on morale, productivity and...read more

Performance reviews are a necessary evil in the workplace. The good news is that the one-way, annual performance evaluation where an employee gets to hear about the all things she did wrong over the past year, and maybe a few that she did right, isn't the be all and end all of the review process....read more

Online survey tools are excellent for capturing consumer and B2B marketing data, but the fun begins when we analyze the data. We can review questions individually or in combination to isolate patterns.Univariate frequencies look at responses to one question at a time. The tables below show two...read more

Few people – if any – look kindly on evaluations, whether they're being evaluated by their peers or their bosses. When people are fair and honest, peer evaluations can be priceless tools for supervisors and managers to use to improve their teams' performances and the overall atmosphere of their work...read more

People tend to dislike peer evaluations for the same reason they dread annual employee appraisals with their bosses: Nobody likes to be judged. And sometimes, no matter how fair the assessments may be, if they aren't 100% positive, some employees will perceive them as personal attacks. If they're...read more

Jane goes in for her annual job performance appraisal with her boss. She's gotten some feedback throughout the year about areas where she needs improvement, but overall, she thinks she had a good year. Her boss disagrees. Not unlike many others, Jane has taken her boss' criticism of her work to...read more

What is it about annual job performance appraisals that makes employees and managers alike dread them more than a visit to the dentist? According to a post on the New York Times' Well blog, one reason annual performance appraisals are dreaded, especially by employees, is because they're too...read more

If you’re an upper-level manager, you’re familiar with employee performance evaluations. You’ve likely done your share of regular employee evaluations as you worked your way through the ranks. Along the way, you’ve also evaluated the mid-level managers who work for you. Chances are you assess them...read more