While searching for this week's TedTalk inspiration, this title jumped out at me: Let's Simplify Legal Jargon! I agree 100%. Let's just speak in plain English that's understood by everyone, not just those with law degrees. During this talk, Alan Siegel discusses how difficult it is to understand...read more

No matter what your flavor of research: market research, political or social polling, employee and human resource research, client satisfaction or some other variety it is best to strive for brevity. This is one of the most difficult challenges facing survey authors given the complex nature of...read more

If you're conducting a one time survey, you probably aren't going to spend that much time looking for the best B2B market research survey tool. You'll probably just pick the cheapest one you can find. If you're never planning to run the survey again, don't care about how it represents your brand,...read more

Would your employees say you appreciate their contribution? A recent employee attitude survey commissioned by Cornerstone OnDemand found that aside from compensation and benefits, being appreciated motivates employees and make them more likely to stay at your organization. Being appreciated was the...read more

In any employee survey, the response rate is a critical measurement of success. A low response rate not only reflects poorly on the research project but can even be viewed as a general apathy or lack of belief in the organization’s intention to listen. So what is a good response rate? The answer...read more

Sometimes a goal of employee feedback programs are to improve employee performance. Following the simple survey questionnaire tips and best practices we've shared before will help you collect the data you need to make tweaks to processes - or invent new programs - to improve employee satisfaction...read more

Is your employee survey software getting the job done? Having a survey program in place to collect employee feedback and measure employee satisfaction should be a no brainer for human resource departments. Unfortunately, a lot of departments haven't put a program in place yet, or worse, have never...read more

A few weeks ago, I gave you tips for what to include in the executive summary section of your next survey report. But what about the overall structure of the report? There are typically seven sections in a market research report: title page, table of contents, executive summary, methodology,...read more

I just created a survey to gauge Cvent employee interest in playing in a local softball league this fall. It got me thinking after yesterday's post where I suggested using online surveys to collect employee feedback for product enhancements. Perhaps it's not obvious how human resource departments or...read more

Survey email alerts, also commonly referred to as triggered email alerts, are a must-have feature for online survey software. Why? So you can respond to customer or employee feedback from HR questionnaires to product evaluation to customer service surveys. Yesterday, I wrote a post on tips for...read more