by March 2, 2012
Tips for increasing survey response rates are always
popular—everyone wants to increase their participation! There's a
variety of methods that will help reach your response goals.
Changes to your email marketing is one of the easiest ways to give
your response rates a boost! Let's throw back to a...read more
by December 21, 2011
Today, I started going through the Web Survey blog analytics to see
which of our articles were the most popular. We wrote and published
a staggering 476 posts so far in 2011! Next week I'll be sharing
the Top 25 Most Popular Posts of 2011. However, some of my
favorites just didn't make the cut this...read more
by September 13, 2011
There is a bit of mad scientist in all researchers, even those of
us whose primary tool is a survey. To that point, let’s chat about
a common element of the scientific process known as the hypothesis.
Unknowingly, we incorporate hypothesis testing in our daily lives,
e.g. if I wear this new cologne,...read more
by September 8, 2011
According to a recent LinkedIn poll, 44% of respondents said the
top priority for their HR department over the next 12 months is
employee engagement and loyalty. In my opinion, this is a pretty
big deal—and quite the mentality shift! I'm encouraged by these
poll results. But it certainly leads to...read more
by August 12, 2011
At this stage in the economic recovery, if one could call it that,
it is not unreasonable to expect employees to begin looking for new
employment. After several years of depressed wage growth and fears
of job loss, employees are beginning to move to new positions in
record numbers. Add to this an...read more
by July 22, 2011
A friend of mine has been growing more and more dissatisfied with
her current position. She is more or less the office greeter and
receptionist but is not empowered to help client's and their
customers. Her organization offers virtual offices, meeting rooms
and office space. She describes it as a...read more
by April 18, 2011
Surveys have become quite the rage as lead generation tools, and
rightfully so. If positioned correctly, a well constructed survey
can be incredibly useful in allowing sales people to focus on the
key points of interest to the prospect. In this post I want to talk
about turning the table, so to...read more
by June 10, 2010
Earlier this week David wrote about using online surveys to
generate customer reviews and testimonials. This is a great idea –
in fact, it's one I've suggested before. However, I wanted to add
to David's suggestion.Collecting customer comments to use as
testimonials is a great idea if you're already...read more
by March 11, 2010
Are you on CNN's 2010 100 Best Companies to Work For? Just because
you're not on the list doesn't mean your staff satisfaction is low,
but you should be striving to get on this list. Why? Because if
your one of the best companies to work for, chances are your
employees are happy. Happy employees...read more
by February 22, 2010
An HR customer satisfaction survey is only as helpful as its
results. All the work that goes into conducting a client
satisfaction survey, from spending the time writing survey
questions to fielding the survey via email marketing and email
survey invitations to utilizing survey best practices, only...read more
