Employee Satisfaction Survey

There are several critical areas to be surveyed when doing an employee satisfaction survey: Working Conditions; Training; Supervision; Job Satisfaction; Company Pride; Compensation and Benefits; Advancement; Communications; Work Relations; and Top Management. Your organization may identify and add other custom categories to these areas.

In a basic satisfaction survey, employees will be asked to rate a number of statements on a 7-point Likert scale. Each category is represented by a number of different statements, to ensure that statement wording does not affect the validity of the employee satisfaction survey results. Statements are worded carefully to ensure maximum precision and ease of understanding by most employees.

Below are some sample statements from a basic employee satisfaction survey.

Statement strongly
disagree

strongly
agree

My work area is neat and clean.
1  2  3  4  5  6  7
My present job makes good use of my skills and abilities.
1  2  3  4  5  6  7
I am proud to be an employee here.
1  2  3  4  5  6  7
The benefits offered here are fair and reasonable when compared to similar employers in this area.

1  2  3  4  5  6  7
The most capable employees are always the ones selected for promotions.
1  2  3  4  5  6  7
When assigned work I’ve never done before, I get the necessary instructions to do a good job.


1  2  3  4  5  6  7

Generally speaking, my immediate supervisor is doing a good job.
1  2  3  4  5  6  7
Communications from top management are adequate for me to know what is going on in the organization.

1  2  3  4  5  6  7
The people here are pleasant and cooperative to work with.
1  2  3  4  5  6  7
Today this organization is headed in the right direction to be successful.
1  2  3  4  5  6  7
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