Know Thy Competition!

The number of true monopolies in the global economy is not that large. What this means to the rest of us is that we have to compete to sell our products and services. Competition can come from both global competitors and those homegrown in your back yard.To grow in a soft economy companies must be...read more

Getting Social with Market Research

I recently viewed a PBS program that focused on ways to mitigate the impacts of climate change. Whether you live in a high-rise or in the desert the changes underway will affect everyone. No this is not a post about doom and gloom, but it is one about how marketing can be a part of the solution. I...read more

Hotel Guest Surveys: Foundation of Leading Loyalty Programs

Summer is often thought of as the travel season with families taking their annual vacations. Of course travel and tourism occur throughout the year and are a significant input to the both US and the broader global economies. The industries that make up the tourism sector are keen at paying attention...read more

A Different Take on Incentives

Incentives for survey participation are de rigueur. All of the major panels offer some form of incentive to their panelists. Typically these are in the form of points for completing a survey. These points can then be tallied and exchanged for fascinating items like magazine subscriptions, gift...read more

Survey Media: A Viable Option for Promoting a Survey?

Is social media a viable option for promoting your survey? The growth of social media platforms certainly is enough alone to make you stop and take a look. Facebook has in excess of 840 million subscribers globally and Twitter has approximately 130 million. LinkedIn has over 150 million subscribers...read more

Advice for Writing Survey Questions: Choose yourds wisely

Like it or not, as researchers we are in the wordsmithing business. Either we are developing questionnaires to probe into constructs such as advertising awareness or customer satisfaction, or we are analyzing respondent comments for depth and tonality. At the end of the day we take these words and...read more

It's All About the Follow Through: Recency in Panel Management

Recruiting panelists and offering them a profile survey is only the first step. Building an engaged panel that will respond actively and share their opinions takes work. To be honest, as a one person shop, I struggle with this, but those struggles can be overcome with a bit of ingenuity. The goal is...read more

Survey Panel Design: Is Beauty Skin Deep?

Is beauty really skin deep? The phrase ‘skin’ in terms of survey panels refers to the look and feel of the panel. It is closely related to the concept of user experience in website design.Online survey and panel platform providers such as Cvent offer several templates for creating surveys. These...read more

Be Mindful of the Social Networks’ Hidden Influences

Earlier, when we used to live in tribes, everyone knew everyone else; there was a presence of naturally strong feedback systems. And, we knew it was important to build networks, and, add positive value to it, to make sure that we get support when we need. No one felt the need of any sophisticated...read more

The World is Not Flat: Conducing Multi-Language Surveys

As Thomas Friedman taught us, The World Is Not Flat. We operate in a global economy. As such, we’re often required to field surveys in multiple languages. Creating surveys in languages other than English is not a new Cvent feature. In fact, Cvent Web Survey users have been able to do this for a few...read more
The Rise of the Smart Phone: Are you Leverging Mobile? 10 Tips for Mobile-Friendly Survey Creation