[eBook] Listen Up! Exploring the Importance of Event Feedback

As an event planner – wait – an event producer, you have a long list of responsibilities and wear many hats when planning, managing, and creating a world-class event. Often times, event producers become so caught up with the execution leading up to an event and the rigorous onsite production...read more

Be Thankful for Feedback: Good, Bad and Indifferent

The ebbs and flows of sales in the retail world, specifically during the holidays, can keep a lot of store owners up all night. What worked once in the past might be a disaster today. This goes for both large chains, and small businesses. Recently, we’ve seen many large retailers make big moves:...read more

Back to the Future: Why Planners Need Feedback at Every Stage

Wednesday, October 21, 2015 is “Back to the Future Day.” If you’ve not seen the movies, in “Back to the Future Part II,” Marty McFly and Doc Brown travel to this date to save his future children, who weren’t born yet in the film’s present, which was 1985, from a horrific future. Confusing. Yes, but...read more

Trick or Treat: Avoiding a Mixed Bag of Feedback

Ahhh Halloween. The time of year when neighborhood kids dressed in costumes come in droves, knocking on your door looking to fill their little bags with sugary sweets. All for free. BUT, don’t deliver on the promise (fun size?!, apples?, granola?!) and you’re risking getting some bad, instant...read more

The Changing World of Feedback

  I am writing these words on August 27, two months after Inquisium’s senior leader, Darrell Gehrt, proclaimed to us in a team meeting that “the world is ready for better feedback programs.” Darrell’s statement ignited a blaze of creative activity here at Inquisium that is still burning. The most...read more

Three Tips to Keep Customers Satisfied During the Holiday Shopping Rush

With the holidays in full swing, retail stores are experiencing their biggest rush of the year with holiday shoppers looking for the perfect gifts for their family and friends. And retailers are hoping for a major uptick in their sales. But, in order for that to happen, they need to ensure they are...read more

Hotel Customer (and Staff) Feedback can be Hell

Filthy rooms, paint peeling from the walls, inedible food in the dirty restaurant, and an overall lack of accountability from leadership and staff. These are just a few of the wonderful surprises in store for world renowned chef Gordon Ramsay on his hit series, “Hotel Hell.” In it, Chef Ramsay...read more

MarketingProfs Guest Post: The Changing Face of Feedback

Survey Innovation Series Part 1 It used to be that paper and postcard surveys were the way to go for gathering event feedback. The challenge with this approach? Receiving attendee feedback after the fact when the excitement has worn down and specific details are faded from memory. These days, thanks...read more

Events and Surveys Should Go Hand-in-Hand

Planning an event is no easy task! Everything from picking the venue, to planning the sessions, to coordinating speakers, to booking travel to picking out the perfect décor to make every room pop – these endless details take countless hours of staff time, concentration, money and dedication. But,...read more

Employee Engagement Fireworks: Why Cvent Employees #RedWhiteandBleedBlue

As our nation commemorates the adoption of the Declaration of Independence on the Fourth of July, people across the U.S. will show their patriotism by fervently taking part in customary American celebrations like going to baseball games, watching fireworks, throwing backyard barbeques and attending...read more
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