by January 17, 2012
On a fundamental level, the surveys we author for our clients are
nothing more than data collection platforms. It is the astute
researcher that realizes there are many ways to capture data
through the questions asked. The question we must ask ourselves is
who is our audience?Knowing your audience...read more
by December 9, 2011
If the lines from the Christmas classic, You're a Mean One, Mr.
Grinch, describes any of your employees, you may be in danger of
losing customers. Unfortunately, unlike the Grinch who has a change
of heart at the end and is also overcome with spirit of Christmas,
your employee can continue to...read more
by July 15, 2011
Cvent is excited to announce our upcoming July 2011 release! Guided
by the suggestions and feedback of our clients, this release
includes great new features for our web survey and enterprise
feedback management solution, online registration and event
management software, and the Cvent Supplier...read more
by February 24, 2011
This morning, Cynthia posted about the importance of conducting
post-training surveys for new employees. While training
"satisfaction" surveys are certainly a good idea six months after
training to evaluate the impact and success of your organization's
training programs. Surveys have other...read more
by December 14, 2010
If there's one thing Wikileaks has taught us, it's that security is
important. Now, you may not have to warn employees they'll be fired
if they read the leaked classified documents like the U.S.
Government has done, but chances are, you have classified
information you don't want leaked.Survey data...read more
by March 26, 2010
If you work at a small business or your organization's budget has
been cut over last year, you may think you don't have the resources
to conduct market research and discover new ways to grow in a
recovering economy. But you don't need to hire a market research
firm to find out how to discover new...read more
by January 27, 2010
Voice of the Customer (VOC) is one of the fastest growing areas of
market research. Voice of customer data is a powerful source of
business intelligence for your marketing team, regardless of the
size of your organization. Sometimes new initiatives can be
overwhelming to know how to start, what to...read more
by October 19, 2009
Have a question? We're here to help! Here at Cvent we're always
trying to help people improve their survey projects. Whether you're
trying to write new employee feedback survey questions, create a
customer service performance reviews or simply get a better
understanding of how our online survey...read more
by October 13, 2009
In the past, if one of your customers had a bad customer experience
with your product or service, it certainly wasn’t good for you
business but in most cases the potential impact was limited to an
extremely small audience. Today, the reality is much different
thanks to Web 2.0 applications including...read more
by August 28, 2009
I've been asked a lot recently what's the difference is between
Cvent Web Surveys branch logic and our advanced survey logic
features. I can definitely see where various types of survey
question logic can get confusing. Hopefully this post will
eliminate the confusion! When you're creating an online...read more
