by February 10, 2012
Performance reviews are no fun. Whether they’re annual reviews with
a manager or 360 peer reviews, they’re unwelcome aspects of any
job. Although 360 reviews seem like they would be the perfect
complements to standard annual reviews, they have the potential to
wreak havoc on morale, productivity and...read more
by December 28, 2011
Last week I shared my favorite feedback management blog posts that
fell outside the Top 25 Most Popular Posts of 2011. After crunching
the analysis for most read articles, most shared and clicked posts,
I've narrowed down our 476+ posts to just the Top 25.Please share
your thoughts below on any...read more
by October 19, 2011
While searching for this week's TedTalk inspiration, this title
jumped out at me: Let's Simplify Legal Jargon! I agree 100%. Let's
just speak in plain English that's understood by everyone, not just
those with law degrees. During this talk, Alan Siegel discusses how
difficult it is to understand...read more
by May 26, 2010
For many managers and owners, figuring out how to evaluate staff
performance can be a very challenging task. Depending on the size
of the business and how closely workers interact with their
managers on a daily basis, staff evaluations can make for an
uncomfortable work environment. However, if...read more
by April 22, 2010
Every organization has dealt with the mistake of hiring the wrong
candidate. While a candidate can look impressive on paper and have
an awesome interview, it can be very challenging to accurately
screen potential hires. After all, it's easy to put on a good front
for an hour-long interview. Rather...read more
by December 15, 2009
Not many of us enjoy our annual job performance reviews.
Unfortunately, the time of year is upon most of us when we sit down
with supervisors and review our work from the past year. There are
some things managers can do to make employment review forms more
energizing for both your employees and...read more
by October 15, 2009
Every organization should ask themselves What is good customer
service? and create their own definition for good customer service
based on the answer they come up with. Giving customers the
opportunity to provide feedback on their customer experience is one
way to improve customer service quality,...read more
by August 6, 2009
Wondering whether you should start using an employee evaluation
tool or how to do employee evaluations regularly instead of those
yearly paper evaluations? Sometimes employee evaluations feel like
a chore and extra paper work, managers and human resources
professionals don't realize the potential...read more
