Heard It On The X(tab)

There are a few go to techniques that we use for survey data analysis. The primary tool used for analyzing survey data is the crosstab. There are fancier multivariate techniques, and those have their place, but for everyday use the crosstab is the preferred method for analyzing nominal and ordinal...read more

Best Practices for 360 Peer Reviews

Performance reviews are no fun. Whether they’re annual reviews with a manager or 360 peer reviews, they’re unwelcome aspects of any job. Although 360 reviews seem like they would be the perfect complements to standard annual reviews, they have the potential to wreak havoc on morale, productivity and...read more

Does X Cause Y?

As a marketer I am always curious about the impact of marketing activities and purchase behavior. In short, I wonder if our activities cause people to purchase our products and services. The notion of causality goes back some time in the area of social, economic and business research. Our colleagues...read more

The Problem With 360 Reviews

Performance reviews are a necessary evil in the workplace. The good news is that the one-way, annual performance evaluation where an employee gets to hear about the all things she did wrong over the past year, and maybe a few that she did right, isn't the be all and end all of the review process....read more

Employee Satisfaction is Key to Retention

At this stage in the economic recovery, if one could call it that, it is not unreasonable to expect employees to begin looking for new employment. After several years of depressed wage growth and fears of job loss, employees are beginning to move to new positions in record numbers. Add to this an...read more

How to Test New Knowledge After Training

This morning, Cynthia posted about the importance of conducting post-training surveys for new employees. While training "satisfaction" surveys are certainly a good idea six months after training to evaluate the impact and success of your organization's training programs. Surveys have other...read more

More Companies Hiring Former Interns After Graduation

If you ever needed a reason, other than hands-on experience, to do an internship, the results of a recent Wall Street Journal survey provide another. According to Alexandra Cheney in her article, Firms Assess Interns' Potential, for the Wall Street Journal, the Journal surveyed close to 480 college...read more

The Positive Side of Peer Evaluations

Few people – if any – look kindly on evaluations, whether they're being evaluated by their peers or their bosses. When people are fair and honest, peer evaluations can be priceless tools for supervisors and managers to use to improve their teams' performances and the overall atmosphere of their work...read more

The Most Dreaded Annual Event in the Work World

What is it about annual job performance appraisals that makes employees and managers alike dread them more than a visit to the dentist? According to a post on the New York Times' Well blog, one reason annual performance appraisals are dreaded, especially by employees, is because they're too...read more

5 Steps For Better Employee Training

In an earlier post, I discussed the importance of making sure you are hiring the right candidate for your open position. While pre employment assessments can help you make big strides toward more informed hiring decisions, your job is not complete. You need to make sure that you are preparing the...read more
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