When online surveys came on the scene for the first time in 1999, there was initial hesitation. Was online really going to replace phone and mail surveys? As online has become the norm over the last decade, we've learned there's still a place for multi-mode feedback collection. In fact, with social...read more

Is beauty really skin deep? The phrase ‘skin’ in terms of survey panels refers to the look and feel of the panel. It is closely related to the concept of user experience in website design.Online survey and panel platform providers such as Cvent offer several templates for creating surveys. These...read more

Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young. ~ Henry Ford Education is lifelong process! Just because we are finished with school doesn’t mean the learning stops. No matter our profession, many of us have to complete Continuing Education Units...read more

There are many ways to get your questions established in a survey design. First, there are the pre-established templates which can be used and modified to suit your needs. Alternatively, you can author questions from scratch. A third method is to import the questions in bulk. This method becomes...read more

If you're just getting back in the office after a long weekend, don't forget to check out the first of our top 20 count down. Today, we continue our countdown with our next four most popular posts: Postponing Questions: The Give & Take of Writing Surveys Many times, it's not just one person who is...read more

In one of my most recent posts, I discussed survey results from the CFO Research/ American Express Global Business Reports and their indication of the importance of asking employees for assistance in creating a new business plan in a new economy. As I continued to consider the article from...read more

The project cycle for an employee satisfaction survey can often stretch to three to six months until it can be stamped complete. It often takes:• Three to four weeks to prepare and test the questionnaire • One or three weeks to have the survey open for response • Three to four weeks to analyze the...read more

Having as many survey tips and tricks available to you can help you get the most from your next survey research project. In addition to our previous survey best practice tips, here are 5 more:• Customize your survey – Choose a survey template design and customize it further to match your...read more

One of the most important considerations when you’re creating an online survey is to make sure you are clear on what the objective of the survey is. The questions you ask should directly relate to the problem you are trying to solve. Often research gets designed with "kitchen sink" questions thrown...read more

Conducting survey research before and after meetings and conventions to collect valuable insights from participants is a good way to improve future events. However, often we struggle to get responses back from our post-event surveys. There is one area where you can be sure to increase survey...read more