Webinar Q&A: Crimes in Survey Design

Last Thursday, I hosted the Crimes in Survey Design webinar. We had many great questions come in that we unfortunately did not have time to get to, but have answered below! If you missed the webinar or would like to watch it again, the recording is available here. What is the ideal rating scale: 5...read more

Collecting Employee Feedback that Matters: How Are You Doing?

According to a recent study by AON Hewitt & Mercer, 50% of employees characterize themselves as passively engaged or actively disengaged. Additionally, one disengaged employee can drain $10,000 from your company’s bottom line annually. These statistics are alarming! And because of this, HR...read more

My Top 15 Favorite Web Survey Blog Posts of 2011

Today, I started going through the Web Survey blog analytics to see which of our articles were the most popular. We wrote and published a staggering 476 posts so far in 2011! Next week I'll be sharing the Top 25 Most Popular Posts of 2011. However, some of my favorites just didn't make the cut this...read more

Focusing on the Wrong Things: Employee Engagement

A friend of mine has been growing more and more dissatisfied with her current position. She is more or less the office greeter and receptionist but is not empowered to help client's and their customers. Her organization offers virtual offices, meeting rooms and office space. She describes it as a...read more

Personnel Evaluations: How Satisfied are your Employees?

Having worked for many companies in my career thus far, I am always curious to see how senior management responds when employee attrition sky rockets. Do they understand it is because there is a general sense of unhappiness among their employees? Do they think the employees who are leaving are just...read more

Are Employees Satisfied or Dissatisfied With Their Jobs?

Finding a job is tough and during the recession, keeping one was even tougher but that didn't stop some people from quitting and going elsewhere if they were unhappy. Though certain surveys indicated that workers were satisfied with their jobs others, like the one conducted by The Conference Board...read more

Proper Research is like Peeling an Onion

It would be interesting to learn what percentage of research results end up sitting on the shelf vs what percentage get presented to senior management and again what percentage can point to specific action plans being adopted because of it. It would probably create a pyramid style of graph with a...read more

Employee Satisfaction Surveys - Determining What to Ask

Although most companies enjoy a unique culture, the drivers of employee satisfaction – satisfiers and dissatisfiers – are relatively constant from industry to indstry and company to company. The problems within an organization will generally fall within standard topics. Only the results will dffer,...read more

Employee Retention and Incentive Strategies with the Biggest ROI

I came across an interesting discussion on LinkedIn this morning: Employee Retention and Incentive Strategies with the Biggest ROI. Most people agree that salary, benefits and direct compensation are play important roles in keeping top performers as satisfied employees. However, in this economy,...read more

When Was The Last Time You Recognized Employees?

Employee surveys don't always need to be measuring employee satisfaction or gauging employee commitment and loyalty. Sometimes, you may want to conduct an employee information survey to just update employee contact records. Employee surveys don't always need to be about discovering ways to improve a...read more
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