5 Benefits of Online Employee Surveys to Improve Your Small Business

Not long ago, I learned some startling statistics: The loyalty of employees who work for small businesses has dropped by almost 20% since 2008, and currently stands at a paltry 50%. Although I have never experienced any serious turnover in my own venture, I decided to take preemptive action by...read more

20 Most Popular Posts of 2012

While we highlight the most popular posts from a given month in our newsletter, one of my favorite activities is to look back and see what posts were the most popular overall each year. Keeping with tradition, here's a look back across the 20 most popular posts of 2012!   Customer Loyalty Month: 25...read more

Incentives 101

There was a time when people were simply grateful you asked them for their opinion. Those times are not now! Unless you have a fervent fan or customer base odds are you will have to offer some form of incentive to encourage response. This tome is not about the merits of whether to incent or not, but...read more

The Secret to Buying Employee Happiness

Money can't buy happiness, or so we've been told. Michael Norton calls the bluff in this TED Talk saying if you believe this, you're spending wrong. If you don't have time right now to watch this video, I'll give you the secret to buying happiness: Be Prosocial. Spend the money on someone else. It...read more

5 Qualities of Remarkable Bosses

Inc., a website dedicated to helping small businesses flourish, recently published the top qualities great bosses have that can motivate their employees to work hard and grow their business. Jeff Haden cites these five characteristics that a remarkable boss should embody: Develop every employee: ...read more

Best Practices for 360 Peer Reviews

Performance reviews are no fun. Whether they’re annual reviews with a manager or 360 peer reviews, they’re unwelcome aspects of any job. Although 360 reviews seem like they would be the perfect complements to standard annual reviews, they have the potential to wreak havoc on morale, productivity and...read more

Employee Satisfaction is Key to Retention

At this stage in the economic recovery, if one could call it that, it is not unreasonable to expect employees to begin looking for new employment. After several years of depressed wage growth and fears of job loss, employees are beginning to move to new positions in record numbers. Add to this an...read more

Hiring for Success

According to Shawn Achor's The Happiness Advantage, surveys show that happiness, especially in the work place, precedes success and desired outcomes like job satisfaction and employee satisfaction.  If the survey is true, then it is important to not only hire employees with certain qualities...read more

Improving Company Culture Increases Productivity

Employers may think that employee satisfaction surveys are a waste of time and expense, but a recent survey conducted by Randstad US revealed that a positive company culture increases employees' productivity. Since employee satisfaction surveys are usually anonymous, employers who take the time to...read more

Too Many Workplace Distractions

American employees have a lot to contend with in the workplace, not the least of which is a plethora of distractions, according to a survey by Workplace Options. The survey was conducted by Public Policy Polling over a three day period in August 2010 and polled 606 working Americans.Of those 606...read more
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