Employee Feedback

Tips for Writing Survey Questions for Employee Feedback Forms

Friday, September 18, 2009 by Sherrie Mersdorf
Sometimes a goal of employee feedback programs are to improve employee performance. Following the simple survey questionnaire tips and best practices we've shared before will help you collect the data you need to make tweaks to processes - or invent new programs - to improve employee satisfaction and productivity.

What are some of these human resource survey best practice tips?

Collect anonymous survey responses. Make sure you select an online data collection tool with the option to collect contact information or collect anonymous surveys.

Don't ask too many personal questions. If you're conducting an anonymous employee feedback forms, employees shouldn't feel like their responses could be tracked back to them. Asking what department they're in is one thing, but asking what department, what age group they fall into and their gender may be pushing it too far - besides, do you really need any demographic information?

Ask questions about a third party. Asking questions in the third person can sometimes make the employee completing the web survey feel less threatened. Do your co-workers You may feel like your questions are fair and unbiased, but employees may think you have a hidden motive.

Do something with the survey results. The importance of employee surveys is unmistakable, but if you're not going to act on the results the whole surveying exercise will be in vain. More importantly, if you don't close the feedback loop, employees won't take your next survey project seriously. When you do take action as a result of the survey report, let them know changes were made because of employee's feedback!

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