A Twist on the Mean

When it comes to metric data you have the ultimate flexibility in the analytical strategy you can employ. Examples of metric data include population, age, years of education, income, monthly sales, etc. Certain forms brand awareness and customer satisfaction measures can also be considered metric....read more

Checking the pulse of your industry

Survey research principles can be applied to areas outside of consumer or B2B market research. This should be no surprise to readers of this blog. Trade associations are one industry vertical that is tapping into the attitudes of its members. I recently participated in a survey of market researchers...read more

Message Testing 123

There isn’t a marketer out there who hasn’t at one time or another questioned whether he or she was putting the right messages into the market. After all it is all about how and what we communicate. This is true regardless if we are in acquisition mode or focusing on customer retention techniques....read more

Measuring Purchase Influence

Measuring influence is a common practice in both consumer and B2B marketing research. Understanding the dynamics of the purchase process is critical to both effective messaging as well as the overall design of your sales programs. With that said from the perspective of questionnaire creation there...read more

What's in a Score

What goes into a score? In a previous post, it was relayed that one of the primary differences between a survey and an assessment is that questions are scored. There are other differences of course, but assessments, be they employee assessments or knowledge checks before a training course, typically...read more

The Screen Door in Market Research Surveys

Marketing researchers have insight to share. Yet if you are involved in research and answer things truthfully you will, more likely than not, be screened out of most online survey opportunities. In full disclosure on a few occasions I have not listed myself as a research guy because of being really...read more

Training Through the Eyes of the 7 Habits (Part 2)

Two weeks ago we began to explore how the 7 Habits of Highly Effective People can apply to the big, wide-world of training.  Today we continue the journey, starting with habit four.(Curious about what habits one–three look like through the eyes of training? Check it out!)HABIT #4—Think Win/Win...read more

Profiling New Panelists

The first survey a prospective panelist will see is their profile survey. An argument can be made that the profile survey is the most important survey a panelist will engage in. Why? As the starting point in the relationship, the profile survey gives us the opportunity to get to know the panelist...read more

Best Practices: 3 Steps to Become a Learning Organization

My name is Jason Davis and I am a Product Consultant supporting the Web Survey tool. This month, we released an eBook: Harness the Conversation—Business In Today's Social World. One section of the eBook focuses on becoming a learning organization. In order to create a lasting success, your...read more

Key Questions in B2B Market Research

Survey development for consumer and B2B marketing shares a great deal of similarity. However, there are different constructs of importance for those in business to business marketing. This first in a series of posts will examine three areas of primary interest for the B2B marketer including:...read more
The Rise of the Smart Phone: Are you Leverging Mobile? 10 Tips for Mobile-Friendly Survey Creation