Education Survey

In the past, I've talked about how utilizing email alerts can help you respond quickly to feedback and close the feedback loop. Email alerts can be particularly helpful with sales lead surveys or client satisfaction questionnaires. Until recently, you could only set up one survey level alert or apply email alerts to individual survey questions. Now you can set up multiple email alerts with Cvent Web Surveys software tool.

How can sales and marketing teams use this expanded feature? Set up email alerts to directly send leads to the correct sales person by creating multiple alerts and setting criteria to follow your organization's territory sheet. In the email alert, you can sent what contact information to include and what message will be sent in each message. The custom message gives you the opprotunity to insert data tags including respondent's name, company and survey information. Don't limit yourself to just sending alerts to your sales people, sometimes you may want managers or other departments to receive these alerts based on other criteria.

Working on an educational survey or using a quiz builder? Add email alerts to let you know if students score below a passing on the educational survey questions. This helps you quickly identify who needs more work. You can still run reports to get each online survey respondent's answers, right and wrong.

I'm pretty excited about this enhancement. Like many of our enhancements it comes directly from customer feedback. Have a feature you think we're missing? Let us know!