Philosophers & Market Researches, One in the Same? Dancing in the Consumer's Shoes

Just who we are is a question that has been asked by philosophers since time immemorial. Market research professionals are no different than those wise men from ancient Greece in this regard. Our task is to create an understanding of the consumer’s mind in which we can shape our brand positioning...read more

Keeping your Survey Reporting On-Track

Creating reports from your online survey platform can be both a blessing and a curse. There are numerous pre-designed report options available which can easily shave hours of time off a project. Reports follow several themes including: Answer Summaries and Details – individual frequency counts for...read more

Keep it simple, but also make it fun!

There is no doubt that our job as market researchers has become easier due to the advent of online questionnaire design. The tools available to us now have also made it less challenging to create surveys that are engaging to the respondent which benefits the overall quality of the data we collect....read more

Do incentives matter?

We are a busy society. There seems to be less and less time for the smaller things. This is one trend that is negatively impacting survey response rates. This is a trend in both consumer and B2B marketing research. Unless you are lucky enough to survey a rabid fanbase then response rates will always...read more

Developing Personality Profiles for Messaging Strategy

We all have a unique personality. It is part of what makes us special to those we call family and friends. It is also a trait that can be leveraged by marketers, more so for consumer and to a lesser degree B2B marketing. Even though our own personalities are unique there is enough commonality that...read more

Drop Down or Go Vertical

Advances in online survey design and market research in general have allowed us to expand outside the realm of just asking the right questions. In order to ensure participant engagement, and ultimately higher completion rates, we have to consider the question formats we use in addition to how they...read more

What's in a Score

What goes into a score? In a previous post, it was relayed that one of the primary differences between a survey and an assessment is that questions are scored. There are other differences of course, but assessments, be they employee assessments or knowledge checks before a training course, typically...read more

Two-Step Approach to Measuring Ethnicity

According to Wikipedia, ethnicity can be defined as “An ethnic group is a group of people whose members identify with each other through a common heritage, consisting of a common culture, including a shared language or dialect. The group’s ethos or ideology may also stress common ancestry, religion,...read more

Patterns in the Data

Survey data analysis has been known to generate table after table of output. If you follow the approach of “run everything to find anything” the volume of output increases exponentially. It’s times like these, especially if you are developing a report for senior management consumption, that the...read more

Assessing the Value in Value Propositions

According to Wikipedia “A value proposition is a promise of value to be delivered and a belief from the customer that value will be experienced. A value proposition can apply to an entire organization, or parts thereof, or customer accounts, or products or services.” Value props are typically the...read more
The Rise of the Smart Phone: Are you Leverging Mobile? 10 Tips for Mobile-Friendly Survey Creation