Keeping your Survey Reporting On-Track

Creating reports from your online survey platform can be both a blessing and a curse. There are numerous pre-designed report options available which can easily shave hours of time off a project. Reports follow several themes including: Answer Summaries and Details – individual frequency counts for...read more

5 Reasons You Need CRM Analytics

Customer Relationship Management software can be a fantastic asset for any business. It's pretty easy to see an almost instantaneous improvement in things like sales and marketing operations. But are you using CRM to its fullest extent? Marianne Cotter at crmsearch.com shares five ways CRM analytics...read more

Level I Evaluations: Items Selection and Piloting

In the last blog on Level 1 Evalations, we looked at different scales that can be used in creating a survey. Here let us consider some of the characteristics the items on the scales need to have so that the respondents can answer the survey effectively. “Items” means the “questions” or “statements”...read more

The Power of Place

When I began thinking about a post on geo-demographics, it felt somewhat off topic for a survey-related blog. Then my senses cleared. In the research business, this goes for both consumer and B2B marketing research, the elements of demographics and geography are powerful predictors of behavior. If...read more

Data Types: Survey 101

On a fundamental level, the surveys we author for our clients are nothing more than data collection platforms. It is the astute researcher that realizes there are many ways to capture data through the questions asked. The question we must ask ourselves is who is our audience?Knowing your audience...read more

5 Best Practices for Designing Mobile Surveys

When online surveys came on the scene for the first time in 1999, there was initial hesitation. Was online really going to replace phone and mail surveys? As online has become the norm over the last decade, we've learned there's still a place for multi-mode feedback collection. In fact, with social...read more

Starting the Panel Process

Having created and worked with in-house panels for several years I can certainly say there are as many pitfalls as there are benefits. To start, let’s take a look at a few ways to create a panel. As we get deeper into the month I will pull together thoughts on techniques for effectively managing the...read more

Stay on the Nice (not Naughty) List in 2012

With Christmas only 8 days away, you know the big man is doing his final check on his Naughty and Nice lists. This week Jimmy Kimmel was doing his part to help Santa identify the Naughty and Nice kids. If you didn't catch that episode, check out this short video:   Like Jimmy, Consumer Reports is...read more

Lead Generation Tips: Know your Prospects

Marketing automation and revenue performance management are the newest buzz words for marketers. We're being asked to improve the quality of leads that reach our sales teams, so they can spend more time doing what they do best: winning more business. At the same time, we're being asked to measure...read more

Considerations for Survey Software

We all know the power of information, and surveys can be a great way to get essential information efficiently.  Some companies, depending on the frequency and need for surveys, rely on survey software in order to make questionnaire creation, data collection, and survey analysis a swift and easy...read more
The Rise of the Smart Phone: Are you Leverging Mobile? 10 Tips for Mobile-Friendly Survey Creation