Employee Commitment vs Engagement vs Satisfaction

Are your employees satisfied, are they engaged, are they committed to your organization's success? These are hard questions to answer. It can be even harder when the questions seem so similar. For a long time, I always figured if you were satisfied, you had to be engaged and committed. Unfortunately, that's not always the case. What's the difference?

Employee Commitment: The degree to which employees are bound emotionally or intellectually to the organization.

Employee Engagement: The extent to which employees are passionate about their work, emotionally committed to their company and to their coworkers.

Employee Satisfaction: The company's ability to fulfill the physical, emotional, and psychological needs of its employees.

Of course, when you're conducting an employee feedback questionnaire, whether it's an employee commitment survey, a job satisfaction survey or an employee engagement survey, some of the questions may overlap. Just because your focus is on staff satisfaction, you may also want to ask survey questions meant to measure employee commitment too.
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