Today, Forrester Research announced the winners and finalists of their 2009 Voice of the Customer (VOC) award. Bruce Temkin announced the winners at Forrester's Customer Experience Forum, which started today. Experian, Progressive and Vanguard walked away with the first ever VOC award. Forrester received 40 nominations. Here are the other finalists:
If you want to read the nomination forms for the winners, they're available for download on Forrester’s Customer Experience blog.
• Cardinal Health
• CIGNA
• Gaylord
• Hyatt Place
• iRobot
• Logitech
• Oracle
• Symantec
I'd like to give a special congratulations to Gaylord and Hyatt Place! It's always great to see Cvent partners being recognized for their accomplishments. I know it's hard work to foster an environment that allows for terrific customer experience! • CIGNA
• Gaylord
• Hyatt Place
• iRobot
• Logitech
• Oracle
• Symantec
If you want to read the nomination forms for the winners, they're available for download on Forrester’s Customer Experience blog.
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