by July 28, 2011
Who isn’t proud of showing off their colors? Thanks to one of the
new enhancements, you now have the freedom to display your company
colors for all to see. Cvent’s July enhancements now display
controls for the graphical template that include the ability to
further customize the cascading style...read more
by March 29, 2010
Most organizations want a customer perspective on product and
services. Typically, you also want to know about customers' buying
habits, their choices and preferences, likes and dislikes and
overall customer satisfaction. A very easy way to gather all these
opinions is through a customer survey....read more
by March 22, 2010
At Cvent, we designed our survey software services with one very
important fact in mind: no client is the same. From clothing
companies to banks, we acquired over 1,000 new clients in 2009
because our software makes building custom online surveys easy.
Whether a client needs to craft a short set of...read more
by March 11, 2010
Do you need all the data you collect? Is every piece of it valuable
and used? Or do you simply collect data and report on it just for
the sake of doing it? Chances are, you don't need every piece of
data you ever collected. A good example is website forms. Often I
see forms that ask me for my fax...read more
by March 8, 2010
In our last discussion, we learned about why surveying students is
important to colleges and universities. To some degree universities
are similar to businesses, keeping students happy is just as
important as quality customer service.Using the Likert Scale to
Collect Feedback While you can create...read more
by January 22, 2010
Surveys can provide an effective means for research, marketing and
customer service. Unfortunately, survey forms typically take a
considerable amount of time to create, distribute and collect.
Online surveys solve the distributing and result collection
problems. But, web surveys also offer the...read more
by November 5, 2009
Cvent offers a variety of Pre-Designed Survey Templates you can
choose from for your first online web survey. These internet survey
templates contain default questions, email, welcome and thank you
text which you can utilize when designing a questionnaire. You can
also choose from over 50 different...read more
by October 30, 2009
Does your customer survey have "survivor bias"? I'm betting it
does. Why? Because when most survey designers create business
questionnaires or client satisfaction surveys we only collect
feedback from individuals who are still customers. What about lost
business? Why aren't those customers who left...read more
by September 29, 2009
What's in your business research toolbox? Surveys are one of the
most popular business research methods. With the popularity and
wide spread availability of the internet, online survey suites have
made it easy to create online polls to survey company employees,
develop help desk surveys to identify...read more
by September 28, 2009
When it comes to losing weight or saving more money, one of the
most daunting aspects is simply wrapping your head around where to
start. With hundreds of books and celebrity “experts,” it’s easy to
feel overwhelmed before you even begin. Administering, writing and
creating survey questionnaires is...read more
