Customer Research

Survey Invitation Tip: Example Customer Market Research Email Invitation

Monday, July 20, 2009 by Sherrie Mersdorf
Sometimes, all the tips for creating and designing survey invitations are just not enough of a push in the right direction to get you started sending email survey invitations. I like to be able to look at examples when starting a new type of project - particularly when business decisions hang on your survey results.

Last week, I was invited to take customer satisfaction marketing survey on my credit card experiences. The email survey invitation so closely follows these tips for sending survey invitations, I wanted to share the example:

Subject Line: New Research on Credit Card Customer Experience

Example Survey Invitation Email

This survey invitation email get's to the point quickly, introducing the electronic online survey, telling me how long I should expect to spend on the questionnaire and offering an incentive that is unlikely to cause people to skew the results just to get the market research survey report.

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