Customer Questionnaire

In April, we added a Cvent Web Surveys software feature to allow survey creators to import responses from outside sources. Last month, we added a new feature that will save you a lot of time creating client questionnaire, or product feedback surveys or employee 360 feedback forms. Whether your data collection methods are telephone surveys or paper questionnaires, importing question as a batch instead of manually entering them began saving users time before getting to the meaty task of analyzing survey data.

Whether you're migrating to our survey software system from another online survey tool or making the jump from paper questionnaires and paper survey design software to online surveys, being able to import your questions in a batch rather than creating survey questions one at a time is a huge time saver. You certainly don't need me to tell you cutting a few minutes here and there leaves you more time to do other tasks.

Using various survey question types in your survey is important, we've mentioned it as a survey best practice before, and you can import all 19 different question types using a single spreadsheet.

When you begin creating your next survey, you'll see an additional button at the top of the design survey questions section. If you click Import Questions, a 5 step survey creation wizard will walk you through the steps of importing your questions, including mapping the fields in your spreadsheet to the fields in Cvent.


After completing the wizard, all your questions will be added to the end of your online survey questionnaire. If you're just creating a simple survey, you're done. If it's a more complex online survey questionnaire, you can go through and apply any survey question logic and page breaks to improve the survey respondent experience.

Have a question about how to improve your next online survey using our new features? Contact our client services team via email at customercare@cvent.com or by phone at 866-318-4357.