Radio Buttons vs. Dropdown Menus

Don’t push that button! Or should we? Research conducted by Marketing Experiments sheds interesting light on this design question. In this example there was a direct comparison in the form of an A/B factorial test of radio buttons versus drop down menus on an order form. The research question was...read more

Taking a Random Walk

It has been said many times that randomness is next to godliness in the world of experimental design. I would extend this thinking to the structured world of survey research as well. In this post we will look at two methods for incorporating randomness into your online survey design. Cvent offers...read more

Making the Right Choice

As consumer insight professionals we are often tasked with assessing how our consumers and prospects make a choice when selecting a product or service. This is not an easy task regardless of whether your focus is consumer or B2B market research, but there are several ways to reach the end. A recent...read more

Keep it simple, but also make it fun!

There is no doubt that our job as market researchers has become easier due to the advent of online questionnaire design. The tools available to us now have also made it less challenging to create surveys that are engaging to the respondent which benefits the overall quality of the data we collect....read more

A good deed

Incentives have become the necessary evil in marketing and other forms of survey research. In the days of old it was common to send out a single dollar with a mailed survey to encourage participants to complete their survey. As data collection methods have evolved toward online survey platforms the...read more

Rank and Rate Your Way to Customer Insight

How do we know what is important to our customers and those we wish to do business with? This is the $64,000 question. In survey research especially that which focuses on consumer or B2B marketing research this question becomes even more critical in these slow-growth economic times. This line of...read more

Assessing the Value in Value Propositions

According to Wikipedia “A value proposition is a promise of value to be delivered and a belief from the customer that value will be experienced. A value proposition can apply to an entire organization, or parts thereof, or customer accounts, or products or services.” Value props are typically the...read more

Survey Media: A Viable Option for Promoting a Survey?

Is social media a viable option for promoting your survey? The growth of social media platforms certainly is enough alone to make you stop and take a look. Facebook has in excess of 840 million subscribers globally and Twitter has approximately 130 million. LinkedIn has over 150 million subscribers...read more

Market Research & Gamification: Let the Games Begin

Let’s play a game. Seems harmless, but games and the phrase gamification are working their way into our world, especially the realm of consumer marketing research. Have you ever wondered how video games can enthrall and engage participants for hours? Having two teenagers myself it amazes me how they...read more

Brand Awareness Measurement: What's On Your Mind?

What’s on your mind? Awareness is on the top of my mind at the moment. Measuring awareness of companies, brands, products, people or advertisements have never been easier with the advent of online survey tools. Awareness exercises present an interesting opportunity for both consumer and B2B...read more
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