Correlating Bad Sales Calls to Bad Surveys

Have you ever received a bad sales call? Surprisingly, bad surveys are one and the same. I read an article a few weeks ago on LinkedIn, and it covered a very important topic--how to better network and make connections. The article came with a huge warning though to everyone out there trying more

The Changing World of Feedback

  I am writing these words on August 27, two months after Inquisium’s senior leader, Darrell Gehrt, proclaimed to us in a team meeting that “the world is ready for better feedback programs.” Darrell’s statement ignited a blaze of creative activity here at Inquisium that is still burning. The more

Why Netflix is Upping the Employee Satisfaction Game

  I’m sure you read the headlines last week. In an unprecedented move, Netflix announced that employees can now take unlimited parental leave in the first year that a child is born. Queue the Hallelujah Chorus. This is huge. This is a game-changer and I bet the strategic move came directly more

Making Lasting Connections at Cvent CONNECT Starts with Better Event Feedback

It’s true – better connections and event experiences starts with better feedback. Imagine running an event, any event, and not knowing what your attendees liked, didn’t like, whether they would return again or if they liked the speakers or even the food. You would be surprised how often more

Webinar: How to Effectively Navigate Employee Feedback

Date: August 5, 2015 Time: 1:00pm ET Speakers: Mike Phillips, Director of Feedback Strategy, Inquisium Meg Stensrud, Regional Sales Director, InquisiumRegister now Imagine if you could clone your highest performing employees—the ones who inspire their co-workers, always motivated to go above more

Sample Survey Thursday: Customer Satisfaction

  Today’s focus: customer satisfaction surveys The proof is in the numbers. According to Gartner Group, a 5% increase in customer retention can increase a company’s profitability by 75%. Therefore, it truly pays off to listen to your customers. Most companies today say they are customer centric more

Cvent Web Surveys is now Inquisium

Tuesday, June 2 was a big day Cvent Web Surveys and we announced that we rebranded as Inquisium. Derived from the word "inquisitive," we help organizations of all sizes build feedback programs that provide reliable, first-hand insights for smart decision making. This rebranding will help us more

Further Engage Guests with Branding

During your hotel guests’ stay, you want to make them feel at home. After all, they chose to spend money at your property instead of staying in the comfort of their own home. Every interaction you have with a guest during their stay is a reflection on your brand. It’s how they will remember more

How to Avoid Survey Fatigue

Ever get tired of eating leftovers for three days in a row? Well, just like leftover fatigue, your customers can also get survey fatigue. With so many companies sending out surveys looking for feedback on a product that was just purchased or a service that was just completed, companies need to more

You're Not Lucky with Data Alone: Acting on Your Survey Data

You’ve set up a survey program. Good. You’ve sent out your survey. Great. You’ve received an overwhelming amount of responses. Even better. But just because your responses are overflowing doesn’t mean you’re lucky and can just start thinking about your next survey. Now you need to put your data more
Crimes in Design Webinar
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